Privacy policy

No Thorns Media, LLC. operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide customers with a curated shopping experience.

The Services are powered by Shopify, which enables us to provide our online store to you. This Privacy Policy describes how No Thorns Media, LLC. collects, uses, and discloses your personal information when you visit, use, make a purchase  through, or otherwise interact with the Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to “personal information”, we mean information that identifies, relates to, describes, or can reasonably be linked to you.

Personal information does not include anonymized or de-identified information that cannot reasonably identify you.

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Financial Information

  • Payment card details

  • Billing information

  • Payment confirmations

  • Transaction records

Payments are processed securely through Shopify and its payment processors. We do not store full credit card numbers.

Account Information

  • Username

  • Password

  • Account preferences and settings

Transaction Information

  • Products viewed

  • Items added to cart

  • Wishlist activity

  • Purchase history

  • Returns, exchanges, and cancellations

Communications

  • Information you provide when contacting us for support or inquiries

Device Information

  • IP address

  • Browser type

  • Device identifiers

  • Network connection information

Usage Data

  • Information about how you interact with our Services, including browsing activity, navigation patterns, and interactions with products or pages

Sources of Personal Information

We may collect personal information from:

Directly from you

  • when you create an account

  • place an order

  • contact customer support

  • subscribe to marketing communications

Automatically

  • through cookies and similar technologies

  • when you browse or interact with our website

From service providers

  • such as Shopify, payment processors, analytics providers, and fulfillment partners

From third parties or partners

  • including advertising platforms and marketing partners

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving Services
To process orders, fulfill purchases, manage accounts, process payments, arrange shipping, process returns, and improve our Services.

Personalization
To customize your shopping experience, including recommending products based on browsing or purchase history.

Marketing and Advertising
To send marketing emails, promotional communications, and advertisements related to our products and Services.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Security and Fraud Prevention
To detect and prevent fraud, unauthorized access, and other potentially illegal activities.

Customer Support
To respond to inquiries and provide customer service.

Legal Compliance
To comply with applicable laws, regulations, legal processes, and enforce our policies.

How We Share Personal Information

We may disclose your personal information in the following circumstances:

Service Providers
With trusted service providers that assist in operating our business, including:

  • Shopify

  • Payment processors

  • Shipping and fulfillment providers

  • Analytics providers

  • Cloud storage providers

  • Customer support tools

These providers process personal information only as necessary to provide services to us.

Marketing Partners
We may share limited information with marketing and advertising partners to help deliver relevant advertisements.

Business Transfers
If our business is involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction.

Legal Requirements
We may disclose personal information if required by law, court order, or government request.

Shopify Hosting

Our store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services to you.

Information submitted through the Services may be transmitted to and processed by Shopify and its service providers.

To learn more about how Shopify handles personal information, please visit:
https://privacy.shopify.com

Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, policies, or content of such third-party sites.

Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can remove the information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to:

  • provide our Services

  • maintain your account

  • comply with legal obligations

  • resolve disputes

  • enforce our policies

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access — request access to personal information we hold about you

  • Right to Delete — request deletion of your personal information

  • Right to Correct — request correction of inaccurate information

  • Right to Data Portability — request a copy of your personal information

  • Right to Opt-Out of Targeted Advertising

You may exercise your rights by contacting us using the details below.

We may verify your identity before processing certain requests.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of your jurisdiction, including the United States.

Where required by law, we rely on appropriate safeguards such as Standard Contractual Clauses or similar mechanisms to ensure data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs.

Any updates will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

No Thorns Media, LLC
8605 Santa Monica Blvd
Ste 575982
West Hollywood, CA 90069 

Email: legal@nothornsmedia.com