Refund policy
This Return and Refund Policy applies to purchases made from No Thorns Media, LLC
Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
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in the same condition that you received it
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unused and unworn
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with tags attached
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in its original packaging
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accompanied by a receipt or proof of purchase
To start a return, you can contact us at return@nothornsmedia.com
Returns should be sent to:
No Thorns Media, LLC
8605 Santa Monica Blvd
Ste 575982
West Hollywood, CA 90069
If your return request is accepted, we will provide instructions on how and where to send your package. In some cases, we may provide a return shipping label.
Items returned without first requesting a return will not be accepted.
For any questions related to returns, please contact us at return@nothornsmedia.com
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and work to resolve it as quickly as possible.
Exchanges
The fastest way to ensure you get the item you want is to return the item you have. Once the return is accepted, you can place a new order for the replacement item.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved or rejected.
If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at return@nothornsmedia.com