Refund policy

This Return and Refund Policy applies to products from No Thorns Media, LLC.

How We Sell

Our products are sold and shipped exclusively through Amazon. For this reason, all orders, returns, and refunds are handled by Amazon under the Amazon Returns & Refunds Policy in effect at the time of your purchase.

Returns

Most items can be returned within 30 days of delivery, in line with Amazon's standard return window. To start a return, sign in to the Amazon account used for the order, go to Your Orders → Return or replace items, and follow the on-screen instructions. Amazon will provide return instructions and, where applicable, a prepaid return label.

Damaged or Incorrect Items

Please inspect your order on arrival. If an item arrives damaged or defective, or you received the wrong product, start a return or replacement through Your Orders on Amazon. Amazon Customer Service can also help with order-specific issues.

Refunds

Once Amazon receives and processes your return, your refund is issued to the original payment method according to Amazon's refund timelines. Your bank or card provider may need additional time to post the refund.

Questions About Our Designs or Products

For questions about our designs, materials, or collaborations, email us at howdy@nothornsmedia.com. For anything tied to an existing order—returns, refunds, or shipping status—please use Amazon, since we don't have access to Amazon order or payment details.